Irwin Professional Publishing
Engineer, manager, executive, author and lecturer, Dr. Joseph M. Juran compiles the first-ever international history and managing for quality. Focusing on the elements of quality management common to all industries, this volume illustrates the immense effect that quality, and its evolution, has had on civilization over the centuries. The depth of this focus is unprecedented.
In this landmark book, Juran brings together a richly diverse group of authors, each one a renowned authority in the field of quality management. Each of the 17 standalone chapters describes how managing for quality evolved in a specific geographical area and during a specific time frame of human history. Durand summarizes this historical profile with a final chapter that identifies and traces worldwide trends, derives lessons learned over history, and suggests likely directions in managing for quality for the next century.
This unique presentation on the history of quality management from regions that include the United States, Germany, ancient Rome, Russia, India, Japan, and the United Kingdom will help you to
- Develop new perspectives on how managing for quality evolved throughout history
- Trace worldwide trends and quality
- Benefit from a lifetime of Dr. Juran’s rich experiences and research
- Discover Juran’s predictions for the likely directions of quality in the twenty-first century
J. M. Juran has had a monumental influence and profound effect on the field of quality management for more than 70 years. Throughout his life work, his search for the underlying principles common to all managerial activity has produced many central concepts now used in quality management. He has published the leading reference literature and training media on quality and management. Dr. Juran is the author of 15 books, including the best-selling Juran’s Quality Control Handbook, and has received over 40 medals and awards from 12 countries for his innovations in and contributions to quality.