August 30, 2012
The Click Moment is about two very simple but highly provocative ideas. The first is that success is random – far more random than we would like to believe. The second is that there are a number of specific actions that we, as individuals and organizations, can take to capture this randomness and focus it in our favor.
According to Johansson, strategy, planning, and careful analysis can no longer guarantee strong performance; today’s business environments are far too random and complicated. But when you dig deep into the actions of successful people and organizations, you’ll find one common theme. A turning point occurs – a major client signs on, a new competitor redefines the market, an unlikely idea services – and they take advantage of that serendipity to change their fate.
- Diane von Furstenberg saw Julie Nixon Eisenhower on TV wearing a matching skirt and top, and the timeless, elegant wrap-dress was born.
- Microsoft Windows was on the brink of being shut down until two individuals met unexpectedly at a party and altered the fate of the world’s dominant computer operating system.
- Starbucks sold high-end brewing equipment and coffee by the pound until Howard Schultz experienced his first latte in a café in Milan.
- Nike was stumped on how to invent a spike-less trainer when a legendary running coach poured latex on the waffle iron.
Each of these individuals experienced a “click moment” – a rare point of opportunity that was completely unexpected. But they capitalized on their luck in ways that paid off significantly and altered their organizations’ strategies and the course of their lives.
Johansson uses stories of successful people and companies throughout history to illustrate the specific actions we can take to create more click moments, place lots of high-potential bets, open ourselves up to chance encounters, and harness the complex forces of success that follow.
Frans Johansson is the bestselling author of The Medici Effect. Raised in Sweden by his African-American/Cherokee mother and Swedish father, he now speaks to audiences worldwide, from the boardrooms of America’s largest corporations to villages and developing countries. He has founded a software startup, a healthcare firm, a hedge fund, and the innovation firm the Medici Group. He lives in Brooklyn, New York.